online tracker reverted back to previous step?

[toonreal 2]

I’m about at my wit’s end! Yesterday I posted that I received two letters about my AOS interview with the same date of March 28: one scheduling an interview and one cancelling it.

 

Another poster said it was likely a glitch, so I called USCIS to confirm that no appointment was scheduled and to ask if my address change had gone through because I received those letters at my old address.

 

The lady wasn’t very clear about why we’d received the two notices, but then said that another interview notice had been mailed, again to my old address, on April 3. She also advised that I should call back next week as 30 days will have passed since filing the AR-11 and only then can they help with getting the address change confirmed in their system. Sigh.

 

Anyway, I checked the online tracker and sure enough, it said an interview notice was mailed April 3. But then I checked a few hours later and it had reverted BACK to interview ready to be scheduled?

 

Has anybody ever had the tracker switch back to a previous step? Two interviews being scheduled and cancelled in the space of 5 days would probably push me to total despair!!