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Helppp! Desperate!!

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Hey family! So a couple of weeks ago my cousin who is also removing conditions on his green card had his interview at federal plaza this is his story he filled in July 2014 VSC, in November 18 he was transferred to CSC and right after requested to submit more evidence, after almost 12 months he had his interview July 8 and was approved here's our concern:

He never received any approval letter, as you an see is about to be one month and no green card yet, yesterday Uscis updated his status and it says: on Aug 1 2015 we received your case, if you move bla bla, somebody help please cause to me it doesn't make any sense.

I mean they had their interview a month ago, were approved so how come they received the case yesterday, he's calling tomorrow but any idea?? Thank you guys.

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