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K-1 visa approved 2 weeks ago I haven't received passport

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Filed: K-1 Visa Country: Costa Rica
Timeline

I was approved on April 9th the officer told me to wait 3 or 4 business days

I received my sons passport last Friday but not my passport

I went today to embassy and they told me they are having problems with system, I don't understand why, I received my son's passport but not mine they wouldn't give me answer

They said to wait the latest next Tuesday but I already booked tickets for that day

I don't know what to do I need help I am mentally exhausted from waiting so many months and I still have to wait and I have no idea why they are delaying my passport

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