Tier 2 is as useless as Tier 1 ..."Sigh"

[aamirpearl 47]

So this is second time we called and talked to another tier 2 officer and the last one we spoked with told us my husbands I 765 was approved without biometric and we got all excited he told us to wait and we will recieve notice after a couple days. BUt this time we called and this one told us nothing is approve as he see that a undeliver mail was sent back to uscis and we cant move forward until that letter is sent back to us ... 2 service request for that letter to be sent back to us and still nothing is happening he will do a third service request since the last 2 was done by tier 1 this is our 4th month waiting for biometrics and waiting for whatever letter they were trying to send us back in May that til now hasnt even been sent back out to us yet.. We schedule for info pass appointment on Aug 19 but do you guys think it's really worth it going? or could they be as useless as the phone customer service.. can it be possible they can generate a biometric for us? ANy input would be great .... thanks guys

Edited August 9, 2013 by @@mirpeArL

[aamirpearl 47]

oops someone pls move this to AOS ,wrong section..:S

[Pitaya 2,577]

~~Moved from K-1 Process to Family-based AOS Progress Forum~~

~~Inquirer is past K-1 phase, doing AOS process~~

[Carie_Azan 35]

So this is second time we called and talked to another tier 2 officer and the last one we spoked with told us my husbands I 765 was approved without biometric and we got all excited he told us to wait and we will recieve notice after a couple days. BUt this time we called and this one told us nothing is approve as he see that a undeliver mail was sent back to uscis and we cant move forward until that letter is sent back to us ... 2 service request for that letter to be sent back to us and still nothing is happening he will do a third service request since the last 2 was done by tier 1 this is our 4th month waiting for biometrics and waiting for whatever letter they were trying to send us back in May that til now hasnt even been sent back out to us yet.. We schedule for info pass appointment on Aug 19 but do you guys think it's really worth it going? or could they be as useless as the phone customer service.. can it be possible they can generate a biometric for us? ANy input would be great .... thanks guys

Hey Guys as you know, Pearl, we are not yet to this point,,,,but what I have seen on VJ is...info pass appts seem to really help, most cases problems resolved that day or a few to follow after. Good luck I pray everytihng gets worked out - i know your going crazy at this point.

Carie