Anyone ever gotten this email from USCIS?

[jamiealderson 0]

A little info about us first. We filed our I-129f and got our email NOA1 on February 4th I believe, we both live in Ireland and filed from abroad. We sent the application to the Dallas lockbox and in our email NOA1 we were told it was sent to the California Service Center. We have not received our NOA1 hard copy so I'm guessing that's what this email is about. I called the 800 number provided, was transferred to a tier 2 and she didn't seem to know what it was about. We were a bit alarmed reading the part about our application being destroyed. Anyone get this before? The lady put in a service request for us to find out what it was all about. Fingers crossed we magically get approved because of the service request!! Email follows in red:

*** DO NOT RESPOND TO THIS E-MAIL ***

The last processing action taken on your case

Receipt Number: WAC1390385249

Application Type: I129F , PETITION FOR FIANCE(E)

Your Case Status: Card/ Document Production

On February 20, 2013, the post office returned your document I129F, PETITION FOR FIANCE(E) as undeliverable. If you do not contact us at 1-800-375-5283 within 180 days from February 20, 2013, this document will be destroyed and you will need to file a new application with fee.

This step applies to applications that result in an applicant receiving a card (such as a "green card") or other document (such as a naturalization certificate, employment authorization document, travel document, or advance parole). Applications will be in this step from the time the order to produce the card/document is given until the card/document is produced and mailed to the applicant. You can expect to receive your card/document within 30 days of the approval of your application.

If you do not receive your document, please contact our National Customer Service Center at 1-800-375-5283.

If you have questions or concerns about your application or the case status results

listed above, or if you have not received a decision from USCIS within the current

processing time listed*, please contact USCIS Customer Service at (800) 375-5283.

*Current processing times can be found on the USCIS website at www.uscis.gov under Check Processing Times.

*** Please do not respond to this e-mail message.

Sincerely,

The U.S. Citizenship and Immigration Services (USCIS)

[Villanelle 4,123]

We have not received our NOA1 hard copy so I'm guessing that's what this email is about.

Thats exactly what the email is about. (snip) the post office returned your document I129F, PETITION FOR FIANCE(E) as undeliverable

That means they tried to mail your NOA1 and it came back as undeliverable. Any clue why? Problems with your mail? Any reason why the mailman wouldnt deliver it? If they cant deliver it they close out the petition, return your fees and you have to reapply. They are giving you a generous 180 days it seems to rectify the situation.

The service request isnt going to answer the question of why it was returned unless its a problem with how it was addressed (something funky like a misspelling or apt number) You need to look on your end- is your name on the mail box- was there local weather concerns- other missing mail issues- etc)