Search the Community

I need your advice. I got a letter from USCIS stating that the termination of the I-90 due to the green card was produced and mailed and card was returned to USCIS by USPS as undeliverable. And I don't know how to get USCIS to provide my mom's green card as we weren't able to appeal this decision within the 33 days window. In 2018, I filed a petition to bring my mom to US. In January 2019 I filed a change of address and then ordered her green card. We waited for months for her card but we didn't receive it. In September 2019 my mom and I went to the local USCIS office to inquire about her card, and we told them that we never received it, but we were told it was delivered to my old address and they also advised us to file a lost card and a replacement. So we did that and USCIS received the I-90 on October 25, 2019. In September 2020, we got a letter of denial of the card replacement and terminating the I-90 application. This is what stated in the letter: "USCIS records show that a Form I-551, Permanent Resident Card, for receipt number IOxxxxxxx was produced and mailed on March 26, 2019 and that this card was returned to USCIS by the United States Postal Service as undeliverable. USCIS retained your card on file for one year and later destroyed it after not receiving any contact from you. Approving this Form I-90 will result in a duplication of this benefit. Therefore, USCIS must terminate this application." If they said they retained the card for a year, why didn't just mail the card again when my mom and I went the local USCIS office to communicate with them that we didn't receive the card 5 months after they produced and mailed the card to the wrong address and declared undeliverable. I believe this decision is in error. What should I do? My mom misses her grandchildren and she would like to visit them this coming Christmas. Please help me. Thank you so much in advance.