tooduhri

all operators are still busy. we apologize for the delay. Please hold and we will answer your call as soon as possible. thank you for your patience. - thank you for calling. Our staff is working hard to take your call now. when we return to the line, please let us know how we may serve you. - Because of personal attention given to every caller, you may experience delay. please remain on the line. Our representative will assist you momentarily. - we appreciate your patience while you are wait...

You're so funny... you actually wrote it down!! hahaha... is so frustrating to hear that freaking voice & music, grrrrrrrrrr... Call early in in the morning 7.30 to 9.00. You get on the line incredibly fast!!! One morning i woke up my hubby from sleep to call them at such hours. Gotta admit is true effort of waking up, but is well worth it in my opinion!! You should try it...

ok,, will have to try that.