Askimaskim

Good day everyone,

For the last couple of weeks I have been calling USCIS helpline at 1 800 375 5283 to ask a question regarding my fiancee's K1 visa. I always call during their posted operating hours ( 8am to 6pm ), but I can never through to anyone. The information on the automated messages does not answer my questions.

My question is : does anyone know how to navigate through the helpline to guarantee to get through to a live person? What is the number succession one should push once they are at the main menu of the helpline? I have gotten through to people in the past, but now once I get to place where there previously was an option to talk to someone, the recorded voice just says to call back during normal operating hours (but I'm calliing during normal operating hours).

Can anyone help?

Thanks!

Hello,in my experience with uscis in usa if you stay on the line do not press any buttons after you dial they think you have a rotary phone and you will be answered by a human. They will speak spanish just say english please and they answer your questions.It took me a long time to figure that one out.I hope this helps.

God bless

we applied I-130 last march 2007 but until now we only have a receipt number...we dont have the case number until now..and this month my husband will be interview for his citizenship..and now our problem is how can we upgrade our I-130? our service center is vermont..

we didnt know what to do because in the upgrade letter you have to write the case number but we dont have yet the case number...what we're suppose to do..?????

everytime i check our status it says that the case is receive and pending...is there any number we can call regarding this matter? because we're so confuse about this because we didnt know how to upgrade because we didnt have case number... we only have the NOA1-receipt...tnx hope anyone can help us...god bless

I dont know if this will help but go to USCIS.GOV and there is a phone number there in contact us. If you have skype on skype.com from where I am located it is a free phone call.It is a free phone call if you are from the Usa anyway.They may be able to answer your questions since you have the receipt number.You may already know this,but if not I hope it helps.

Good luck,

God Bless

we applied I-130 last march 2007 but until now we only have a receipt number...we dont have the case number until now..and this month my husband will be interview for his citizenship..and now our problem is how can we upgrade our I-130? our service center is vermont..

we didnt know what to do because in the upgrade letter you have to write the case number but we dont have yet the case number...what we're suppose to do..?????

everytime i check our status it says that the case is receive and pending...is there any number we can call regarding this matter? because we're so confuse about this because we didnt know how to upgrade because we didnt have case number... we only have the NOA1-receipt...tnx hope anyone can help us...god bless

Hello,I married a Turkish man and I am a Usa citizen.We are trying to get his visa.

I was wondering if anyone experienced with this could give their advice and experience that they have had.What to expect and etc.

Thank you