James-Celine
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Sorry, I should have clarified earlier—my fiancé (the petitioner) is the one trying to update his address online through his USCIS account. Unfortunately, he keeps receiving the same message: “Personal Information Not Found.” I’m wondering if this might just be a system glitch, as I’ve seen others online mention experiencing the same issue. Has anyone here experienced this as well, and if so, how were you able to successfully update your address?
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James-Celine reacted to a post in a topic:
Personal Information Not Found - Change of Address
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Thank you so much!
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My fiancé has tried several times to update his address online, but it keeps showing “Personal Information Not Found.” We double-checked and made sure all the details were entered correctly. Does this happen often? I also read that mailing the AR-11 form may not be helpful, so I wanted to ask if anyone here has experienced the same issue and found a way to successfully update their address online. Thank you!