Gassama

I will

Okay I will try to see how we can make that happen. Thank you

We have reached out to the embassy to try and get an interview since we paid on 6th August 2024. But unfortunately haven't been able to especially with the website migration.

Am the beneficiary

Hello everyone, I’m hoping someone here can help or share a similar experience. My K-1 visa application has unfortunately been marked as “Expired” on the CEAC portal, and I’m devastated. Case Info: Case Number: REDACTED (U.S. Embassy in Dakar, Senegal) Case Created: April 17, 2024 Case Last Updated / Expired: June 11, 2025 I never received any email or official reminder that the case was nearing expiration, and I had repeated trouble accessing or booking an interview on the new AVITS system (usvisaappt.com) after the system migration from usvisa-info.com. I opened multiple support tickets on AVITS, followed their instructions, and did everything I could — but the system still didn’t recognize my payment or allow me to book an appointment. Now CEAC shows my case as expired and says it has been destroyed unless I can prove the delay was beyond my control. 📝 What I’m Trying to Do: I’m planning to request a case reinstatement directly from the U.S. Embassy in Dakar, explaining that the delay was due to technical/system migration issues outside my control. I also want to ask other users here: ❓Has anyone had similar issues with the new AVITS site? ❓Were you able to get your case reinstated successfully? ❓Any advice on what helped your case get reconsidered?

Thanks for removing the attached images.

Hi everyone, I’m applying for a K1 visa through the U.S. Embassy in Dakar, Senegal, and I’ve run into an issue that I’m hoping others might relate to or help with. I made my MRV visa payment on August 6th, 2024 via the old website (www.usvisa-info.com) before they switched to the new AVITS platform (www.usvisaappt.com). Since the migration, I’ve not been able to verify my payment on the new site. I’ve opened multiple support tickets on the AVITS site. The support team responds with instructions, but after following them exactly, I keep getting the same error message: “The payment reference number does not exist.” It feels like I’m in a loop—doing everything they say, but the system just won’t recognize my payment. It seems like my payment data wasn’t properly transferred from the old platform. To make matters worse, my payment is set to expire on August 6th, 2025, and I still haven’t been able to schedule my interview. Has anyone else gone through this? If you made your payment before the site switch and had similar issues, were you able to resolve it? If so, how? Any guidance would be greatly appreciated. I have attached screenshots of the issue. Thanks in advance!