Hello,
My Fiancee and me have been ready since Dec 10th. The message below says we should be able to make an appointment. We submitted the DS-160 but have not received and email. She already has an account on https://ais.usvisa-info.com/ but on the IV NIV it only shows the B2 she did previously nothing else. We have no way to make an appointment. Should she create a new account? We tried calling AIS usvisa but they said I need to wait for an email but the info below kinda contradicts this. What do we do?
"Your case is ready for your interview when scheduled at the U.S. Consular section. If you have already scheduled an appointment for an interview, please prepare your documents as directed in your appointment letter and appear at the consulate on the appointed date and time. Otherwise, please wait until you have been notified of your interview appointment. Additional information about how Immigrant Visa interview appointments are scheduled can be found at: http://nvc.state.gov/interview
For more information, please visit TRAVEL.STATE.GOV."