Hi all,
I hope someone here can shed some light to what is going on with my parent's citizenship application.
In October 2024 we mailed the application forms and the checks were cashed mid December, 2024.
However, we have not received any form of communication, not even a letter saying that application was received.
When we try to call, the automated system does not let you talk to anyone unless you have a case number.
Does anyone know how we can talk to a live person without a case number? We just moved and need to update the new address but we are just stuck in this limbo.