uniquelyd

Hi,
You can do a service request with a tier 2 officer (as long as your case is past the average processing time frame), but honestly I have done two service request and both of them just resulted in me getting letters back from USCIS that is obviously a standard computer generated response (both basically outlined the process for the forms filed, that my case had been received, and it was a more politically correct way to say "shut up and wait we are extremely backed up"). As for as the location of your file, I really don't think the reps we talk to truly have ill intentions but are caught between a rock and hard place about how much info they are really allowed to spill to us. I know with a high deal of "personal" certainty that the reps can see the file location, the time it was logged at the location, and if it was transferred to a local office or not. I think there customer service model and procedures for addressing our question/overall interactions with us just suck; but if your are extremely persistent you can usually get them to place you on hold and get the answer to those 3 questions. I personally got a little more piece of mind when I went on my infopass appointment and talk to someone face to face. That rep I talk to basically confirmed what two previous tier 2 reps told me over the phone (while the other 10-12+ I talked to all told me a different story). The rep at the info pass appointment was nice enough to break everything down for me and explained the reasons why I would receive several different answers from the reps on the phone. If you are like me, I would suggest requesting the infopass, it may or may not make you feel better but it could give you a little more insight as to where your papers really are.

Hi everyone,

Most of the posts on the is topic seem to be done by a lot of individuals that are fairly new to the site, so I gathered a few links for you all that may help you out with gauging what is going on with your packets. The links below are for forums that have been started for individuals who have filled for each month this year, along with an interesting set of posts regarding the reason for the delays. I hope that you can find these links useful. I am a Feb Filer and staying informed, though stress, really seems to make me feel better (especially since you can't seem to get any concrete information from USCIS).
January Filers
http://www.visajourney.com/forums/topic/407523-january-2013-i-130-filers/
February http://www.visajourney.com/forums/topic/412591-february-2013-i-130-filers/
March http://www.visajourney.com/forums/topic/454000-i-130-march-2013-filers-nbc/
April http://www.visajourney.com/forums/topic/424498-april-2013-i-130-filers/
May http://www.visajourney.com/forums/topic/429769-may-2013-i-130-filers/
June http://www.visajourney.com/forums/topic/433643-june-2013-i-130-filers-merged/
July http://www.visajourney.com/forums/topic/441102-july-2013-i-130-filers/
August http://www.visajourney.com/forums/topic/447361-aug-2013-i-130-filers/
September http://www.visajourney.com/forums/topic/452116-september-2013-i-130-filers/
Interesting information regarding huge delays in I-130 processing http://www.visajourney.com/forums/topic/452116-september-2013-i-130-filers/

Hi everyone,

Most of the posts on the is topic seem to be done by a lot of individuals that are fairly new to the site, so I gathered a few links for you all that may help you out with gauging what is going on with your packets. The links below are for forums that have been started for individuals who have filled for each month this year, along with an interesting set of posts regarding the reason for the delays. I hope that you can find these links useful. I am a Feb Filer and staying informed, though stress, really seems to make me feel better (especially since you can't seem to get any concrete information from USCIS).
January Filers
http://www.visajourney.com/forums/topic/407523-january-2013-i-130-filers/
February http://www.visajourney.com/forums/topic/412591-february-2013-i-130-filers/
March http://www.visajourney.com/forums/topic/454000-i-130-march-2013-filers-nbc/
April http://www.visajourney.com/forums/topic/424498-april-2013-i-130-filers/
May http://www.visajourney.com/forums/topic/429769-may-2013-i-130-filers/
June http://www.visajourney.com/forums/topic/433643-june-2013-i-130-filers-merged/
July http://www.visajourney.com/forums/topic/441102-july-2013-i-130-filers/
August http://www.visajourney.com/forums/topic/447361-aug-2013-i-130-filers/
September http://www.visajourney.com/forums/topic/452116-september-2013-i-130-filers/
Interesting information regarding huge delays in I-130 processing http://www.visajourney.com/forums/topic/452116-september-2013-i-130-filers/