Good day everyone,
For the last couple of weeks I have been calling USCIS helpline at 1 800 375 5283 to ask a question regarding my fiancee's K1 visa. I always call during their posted operating hours ( 8am to 6pm ), but I can never through to anyone. The information on the automated messages does not answer my questions.
My question is : does anyone know how to navigate through the helpline to guarantee to get through to a live person? What is the number succession one should push once they are at the main menu of the helpline? I have gotten through to people in the past, but now once I get to place where there previously was an option to talk to someone, the recorded voice just says to call back during normal operating hours (but I'm calliing during normal operating hours).
Can anyone help?
Thanks!
inthomas got a reaction from Tarika Smith in How Do I Speak to a live person at USCIS via telephone?