skatz

Hi, I'm sorry for the late response and if it's too late, but I was able to make it work.

Yes, it is. I also tried with another American bank account.

Hello everyone, I've been trying to make a payment in the CEAC website for my dad's visa after his i-130 was approved but have been issues doing so. Every time after I attempt to make a payment, be it the $120 for me (the petitioner) or the $325 for him, the website freezes with "Submitting your payment please wait...". The window eventually times out and when I try to log back in, it shows the payment "in-process" and eventually gets rejected. I confirmed with my bank that I'm using the right account number and the correct routing number and I also spoke to to a representative from pay.gov who confirmed that my payment never makes it through. I created numerous public inquiries in which I explain the situation and attempted to use a different bank account, a different browser, a different network and even attempted to pay from a different country (using my dad's computer from abroad) but none of these worked, the window always freezes after submitting the payment. I finally got a call from an NVC representative who essentially said that all I can do is keep trying, since other people are able to make a payment successfully. Thanks to their new system, no phone number or email work, so I have to create a new public inquiry every time. Has anyone faced a similar issue in the past? I'm beyond frustrated at this point.