Emil85

On 6/2/2020 at 3:25 PM, Ksenia_O said:

USCIS offices should be open since June, 4. Make an Infopass appointment and get your passport stamped with I-551. The stamp will serve as a green card. Usually given for 1 year, but it's up to IO and can be any duration - 3,6 or whatever months.

 

Good luck! 

Hi! thank you for the answer.

I just called USCIS CC and explained them the situation (That i waited a month to get the extension letter and did not arrived, when i called them they told me to send an email to lockbox support and that they will answer in 30 business days but my GC expires in a week and i need to show proof to my workplace HR). After all that they still said i have to wait the 30 days and did not wanted to give me an infopass appointment.

I guess they do not care if I lose my job and can't provide for my family.

On 12/8/2018 at 5:54 PM, stfiii said:

 

 

When you get down to Notice Type select Other. In the box Provide last action on your case, make the statement that your I797 was never received,  then copy and paste the USCIS rules that state their obligation is to send you a receipt notice I797 with the language in it that your GC is extended for 18 months. (also known as an Extension Letter) 

 

 

 

 

Good afternoon,

I know this is a 2018 thread but i doesn't hurt to ask.

Where can i find  the USCIS rules that state their obligation is to send you a receipt notice I797?

I am kind of in the same boat here. i received the receipt number (#YSC) by text but never received the notice letter (Extension) and my GC expires in two weeks.  They told me to email lockbox support but they answered by telling me that they will have an answer in 30 business day and that is way over my expiration date.

Any suggestions?

Good afternoon,

I had to send the packet again because it arrived 1 day earlier and they returned to me.

On April 24/2020 they received the packet

April 29/2020 send me the text with the receipt number #YSC.

The form I-797 was supposed to follow in mail but it never arrived

It said that if by May 24/2020 i do not receive the receipt notice should call the contact center. The thing is that may GC expires on 06/13/2020 and they say the only option is to email lockbox support for the letter (I-797) but the email response from them said to wait for an answer in the next 30 business days.

Does anybody know what else i can do to expedite this letter and keep my job?

Thank you!