Djbpayne

11 minutes ago, Eddyrhn said:

I just got a response today and it was accepted, so we just uploaded an explanation letter explaining that the petitioner doents live with her parents and everything is fine now 

Apologies if I’m bugging you, but could you give me a time frame of when you got the message in your portal, to when now when it was accepted? 

7 minutes ago, Eddyrhn said:

I just got a response today and it was accepted, so we just uploaded an explanation letter explaining that the petitioner doents live with her parents and everything is fine now 

Hey that’s wonderful news, congratulations. Thank you for the information, this may be another route we can take if the household member way fails 

On 3/5/2019 at 7:50 PM, MattAndOana said:

Did they mention whether or not your case is in administrative processing?  I got similar messages saying to add my parents as household members instead of joint sponsor, then they informed me the case had to go into administrative (or supervisor) processing in order to add or remove any sponsor / household member.  There is no timeframe for this, and nothing can be done on the case until a supervisor is finished.

 

Also note they told me that I could not have my parents as a joint sponsor since we have the same address.  I don't live in the US, but use their address as my permanent address (bank accounts, taxes, credit cards, etc.).

 

What about you?  Did they mention administrative or supervisor processing?

No mention of admin processing, just that they have accepted our new removal of joint sponsor document - however after repeated calls to NVC they said it wasn’t uploaded correctly (???) and we should try again. Called again the next day and they said it WAS uploaded correctly 

On 3/5/2019 at 2:13 AM, Eddyrhn said:

 We got the same message saying to add the Joint Sponsor as the petitioner’s household Member, So we called and explained to them that we need the joint sponsor because the petitioned doesn’t meet the requirement since she was not working,  they said that it makes sense about having a joint sponsor and that they will review the documents again!!  

 

And we are waiting for a new response

Did you get a response about this? We already uploaded a document to remove our joint sponsor (at the advice of NVC) so it would be frustrating if this was the correct procedure as this is our situation as well 

We added someone as a joint sponsor (at the advice of our visa agency) and the paperwork was processed and came back with a note that they should be added as a household member instead 

Per the emailed and verbal instructions from the NVC support line, we uploaded a signed document to remove the joint sponsor from the website and also started to upload the documents for the household member 

Unfortunately, we are unable to submit the documents (the button just doesn’t work) for the household member, and after calling NVC we were told that until the joint sponsor was removed, we could not submit a new household member (???) 

We submitted the removal request on 2/19, and followed up with an email but haven’t heard anything or seen any update. We’ve called several times and have been told that the removal request was accepted and was pending, but they ‘couldnt give a timeframe, because it’s not (our) website’. They said it generally took quite a while for this to be fixed, and for now the only thing we can do is to keep logging in to check the status 

We’re on our last step here before the interview and it’s been a little over a year since we started this process. Just kind of half venting, half looking for similar issues any of y’all have encountered (and a time frame for resolution of this specific problem) 

thanks in advance for any help and support