ERCA

Hello,

I've recently submitted my documents to NVC

My employment verification doesn't have  signature on it and company name was not included. 

I requested it to my HR Employer and this is  what they  provided on the letter 

Name; Hire date; title; Work location; pay rate.

On the buttom the name of the Payroll admin and address were listed but no signature on it. 

I've  provided them 5 copies (1 month)  of my paystub I'd like to add more but I'm about to reach the 2mb limit to upload. 

My questions are:  Will  they ask me to provide another employment verification or that was just fine? And also for my paystub is that enough? 

I'm a bit worried  now 'coz as much as possible i don't want to get delay on my petition for my husband.

On 3/6/2020 at 6:57 PM, Ibrahim Suliman said:

Hey there ERCA, am happy to finally announce that my IV fee has finally been processed!!!! you cant imagine.. hahaha

 

Well, let's keep in touch (keep updating me on your case please!)

Great! I'm glad to hear that 😊

I've already submitted my documents on the 3rd and now just waiting for them to review it... 

2 hours ago, Ibrahim Suliman said:

Hey there ERCA, any updates on your IV fee? mine is still in process ;_;

Really? But you have the transaction ID on it?

I got stuck only with my AOS Payment but it went already as Paid. I think u need to call them again and from what i've read before if it was deducted on your bank they'll ask you to send a proof that it was deducted and will update your acct 

Hey Ibrahim,

My AOS just turned into PAID today!

11 hours ago, Ibrahim Suliman said:

Hey!! my AOS fees have finally turned to paid (it was processed in 27th of February), hoping for the IV fee to be processed asap.

Yeah, Your IV might get update on weekdays. 
Im still waiting on my AOS status to be PAID. 

I've Paid  it on the 27 and got deducted on my bank on the 28th 

Hoping that this coming weekdays there will be a status change. 

On 2/27/2020 at 1:24 PM, MarkEmily said:

Hi ERCA

YAY! Im so happy to hear that(*'ω'*)

 

Thank you, MarkEmily! Good luck to all of us 🙂

Hello,

Finally my payment went through!!  

1 hour ago, MarkEmily said:

Hi ERCA

 

My status changed to paid today and I can move on next step now.

Finally!!! only 1.5days this time.

I hope your status will change to paid soon!

Im to glad to hear that! 

Im trying to pay this afternoon but it wont let me im clicking the pay button but it doesnt proceed

Im just hoping that it wont get back to in process again. HAY

3 hours ago, Ibrahim Suliman said:

Hey there Erca,

My agent has paid earlier today, I suggest you do too as I have received my transaction ids on both of my payments!!!

Please note I gave them the money yesterday and they did not pay yesterday (Probably they were aware of some-sort of bug) so they did it today.

Keep me updated on your case!!

 

Ibrahim

Wow. Im glad to hear that your's went through

I tried paying mine today. When I've clicked the "Make payment button" It doesn't let me proceed. I've clicked it 3X and still nothing. 

Haven't got error message either. 

Maybe right now, their system is down again. 

It sucks coz you don't know when is it down or not. 

I'm hoping that the status won't change to in process again. 😔 Right now I've checked my ceac and the Pay button was still on it.

It's been 2 hrs now since my attempt. 

Hi Ibrahim 

I still haven't paid mine

Hi MarkEmily,

Do you have any update on your payment? 

4 hours ago, Obada.elamin said:

No just AOS doesn't has transaction ID 

That's sucks! Try to reach out to them asap so they can take a look again 

Yeah that's correct i think if you have transaction ID on the receipt i think you're good.. 

I haven't paid mine yet,  I might do it probably tomorrow. I'm still afraid to do it now 

2 hours ago, Ibrahim Suliman said:

Hello Erca,

 

They have re-setted my payments and now I can pay again! please tell me what happened with you  

 

It took them almost a month and 1 week to fix this problem for me. 

Hi ibrahim, 

I just checked mine now and the Pay Button appeared as well. 

Did you already pay your fees? Im kinda scared to try it and get the same issue

37 minutes ago, Obada.elamin said:

Yeah just for the AOS but iv went through 

ohh so, 2 of  your payments are stuck to in process? Im kinda scared to try mine

50 minutes ago, Obada.elamin said:

Mine was rest too , but when i tried to pay AOS same issue occurred again 

oh no! Did you get another error message to try again?

Hello All,

I've spoke to customer service today and she told me that  they were aware about the issue and told me that she don't think it will take longer because its a known issue..

She also confirm that they've been having problem that time when i attempt to pay on Jan 28

All they can do right now is to forward my inquiry to the supervisor for a review

I sent an inquiry on their website. It took 2 weeks on mine before they updated the correct Last name on my Principal applicant.

They will also send you an email about the changes they've made.

4 minutes ago, MarkEmily said:

Hi ERCA!

 

Our status is still in process now.

My hunband called to NVC on February 15th and he asked them to talk with supervisor.

But no available supervior that time. They said that they will bring up to supervisor attention and in 3 days guarantee call my husband back.

But NVC supervisor haven't called my husband back yet!!!

We have been waiting for more that 1 week since that time!!!

we're really irritated about this problem too. Because we can't do anything!

Anyway, my husband will keep calling to them everyday.

If we can make something progress, I will update on this page!

Thank you.

  

Hi MarkEmily,

Me too, I will try to call them this week.

But I've noticed that we're bunch stuck on this in process issue and they've even put a notice on the site to investigate

Hopefully they can solve this bug so we can all move on to the next step. 

Thank you 

1 hour ago, Ibrahim Suliman said:

Hey Erca, I do not think this problem came to be because of the activation problem, I think it affected a group of users who paid at a certain time ( it happened before) So in our case people who paid in like 27th and maybe early in the day in 28th have this problem, please keep us updated with what happens with you.

Hi Ibrahim,

Thank you for your reply. 

Did you wait 72 hrs before paying on your's?

I'm really frustrated on this problem. 

I've sent my inquiry on their website on the 16th I'm really hoping that they'll fixe this issue asap since they've put notice on their site

I'll keep you posted on mine if there's any update. Thank you

On 2/12/2020 at 5:46 AM, MarkEmily said:

Thank you for replying to me.

my spouse just called to nvc and lady answered.

she just told him that we should submit inquiry on nvc website.

Did you already fix about this problem? 

If yes, how long does it took?

 

Hi MarkEmily, 

Do you have any update on your AOS payments?

We're the same situation and mine still showing the same thing 

On 2/6/2020 at 1:02 PM, Obada.elamin said:

I have the same issue i paid on January 27 and still shows in process,  i called NVC three time and they forwarded to a supervisor for review,  but nothing until now 

Hi Elamin,

I just want to ask if your payment went through? 

Im still stuck on mine, and still showing in process. 

Please let me know what did you do. Thank you

On 2/16/2020 at 5:42 PM, MissNaa1 said:

Am having the same issue.  My husband paid my iv and aos fees since 27th January and still in process. But the money didn't clear from his bank account. We hv called NVC several times but no luck on the update 

On 2/12/2020 at 5:46 AM, MarkEmily said:

Thank you for replying to me.

my spouse just called to nvc and lady answered.

she just told him that we should submit inquiry on nvc website.

Did you already fix about this problem? 

If yes, how long does it took?

 

Hi MarkEmily,

I just want to know if your AOS Fee got fixed?

I'm still stuck on mine it's been a month now 

On 2/16/2020 at 5:42 PM, MissNaa1 said:

Am having the same issue.  My husband paid my iv and aos fees since 27th January and still in process. But the money didn't clear from his bank account. We hv called NVC several times but no luck on the update 

Hi MissNaa1,

Did you also missed to wait for 72 hrs before paying your AOS fees? 

I tried to submit an inquiry on their email but no response yet. I will try to call the NVC this week, Did you already reach out to them?

This week i tried to open the ceac site and a notice was posted. 

On 2/12/2020 at 6:34 PM, Patzy said:

I just signed in and found that now it is letting me to pay! I made the payment and now it’s showing a transaction ID and In Process

Hi Patzy! Thank you for your email 

I just want to ask when you attempted to pay and got an error message, Does your ceac account already activated? Did you wait for 72 hrs before paying? 

On my case I've missed to wait the 72 hrs and my account was not completely activated yet when i attempt to pay. I assume that's what happen on mine 

I already emailed the NVC one week from now but still no changes. 

Me too, I also inquire about my husband last name on the website it was mispelled (typo error ) on ceac account and did not receive anything from them. 

But did not worry that much because i've read and was told by my friend  that they'll  pay attention on the ds 260

Hi Trucpong,

My bank did not charged me on my AOS. Our payment was not successful because that time our account is not yet fully activated. 

It did not let us pay and just got error message. 

Thank you for your help, really appreciate it. I'm really stressing out on mine. Hope that they will able to fix it so we can proceed on submitting our documents

I'll call and submit mine as soon as i got back to u.s