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sudip234

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Posts posted by sudip234

  1. 1 hour ago, ALittleBritish said:

    Just thought I would share what the NVC told my husband, for those who are waiting on a case number. The NVC received our case on February 21st. We were told today that we do not have a case number yet but they are working on our case. As such, they won't escalate it to a supervisor because at this point there's nothing the supervisor can do. The agent said escalating to a supervisor only really helps if your case hasn't been looked at. 

     

    Not sure if the agent is correct or not but just thought I would share that just in case it helps anyone.

    If so then you will get your case number soon . I was also told that they were working in my case, when I called Friday morning and when I called Friday 7PM they gave me my case and invoice number. I got my case after 3 weeks and 3 days !!Good Luck!

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