Just got off the phone with USCIS here is my terrible update:
1. AOD - is 16 - 33 months to decision so they said hang in there for another 1.5yrs (seriously?!)
2. Combo Card is about to expire - although we applied for an extension Aug '18...the receipt that came with the extension application allows for work an additional 180days but no travel outside the country. We were asked to wait another 3months due to their processing times.
Being patient is not one of my virtues - but really? Is this normal or should I escalate to someone?