They receive at least 1k from every filer with about 500,000 applications per year. That's about a $500,000,000 per year revenue. They could hire more folks, or just disregard peoples' separated families and lost time, and pocket the profit. Its a joke. They obviously don't have enough people working there. They barely pick up a new phone line every 30-60+ minutes. Then they act like we are pests.
I pay my taxes and so does everyone else. No one deserves to wait this long.
