zeilend
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zeilend got a reaction from Jacque e Andrew in "Case number MTL2016XXXXXX is not ready for an appointment"
Answering my own question for anyone else who runs into this error in the future:
My fiancee called NVC last night (same day as issue was encountered), and they recommended that we wait a day until the system was updated. We waited, tried again this morning (24 hours after Packet 4 was received), and were able to schedule / pay for an interview! Feb 1 here we come!!!