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mohsaab

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Posts posted by mohsaab

    No Confirmation from NVC?

    in National Visa Center (Dept of State)

    Posted

    Hello,


    My legal, financial & support documents were received by NVC about two weeks ago. I called their customer service and they confirmed that they received it but I asked why the website was not update and they said that they dont update it. Is that true? I would imagine that they would keep the website up to date. The website still says that i need to submit my legal, financial & support documents.


    Website I am referencing: https://ceac.state.gov/ceacstattracker/status.aspx

     

    Sincerely,

    I-130 August 2016 Filers

    in IR-1 / CR-1 Spouse Visa Case Filing and Progress Reports

    Posted

    2 hours ago, Sneew said:

    That's nice. Please how can i call the Tier 2 Officer to find out about my case? And please which Service Center was your case approved?

    So I called the customer support number which is +1 800-375-5283. Click the option that says you don't know your case number (this will direct your call to an agent) After stating your case # indicate that you would like to speak with a tier 2 officer. They will transfer you again. The system will record your phone number and they give you an estimated time when they will call you back. I was straightforward with their 2 Officer that my case was passed it is processing time. She checked the system and informed that I was approved but website was not updated. Nebraska processing date of 08/08/16. Good luck

    I-130 August 2016 Filers

    in IR-1 / CR-1 Spouse Visa Case Filing and Progress Reports

    Posted

    40 minutes ago, tayaj said:

    @mohsaab 

     

    I filed on 10th August filing and am still waiting

     

    I think we will just have to wait it out till the next official processing time refresh to file an inquiry.

     

    To be honest, I have been following a number of cases for nearly 2 months now. They are processing 9th and 10th August applications still. For some reason there is a huge backlog around those dates. Sad as it is...I think we will just have to wait it out.

    I just got the phone with a Tier 2 officer. She told that my case was approved on March 13 but website was not updated and the paperwork is coming through the mail. Maybe you can call as well?

    I-130 August 2016 Filers

    in IR-1 / CR-1 Spouse Visa Case Filing and Progress Reports

    Posted

    4 hours ago, SJLOVE said:

    You can call and have ask to speak with a tier 2 officer they can place the inquiry.  I called a few days ago and wad told that inquiries sometime delay your case a notch.  The agent that I spoke with was able to tell me that someone touched my case and to call or check back within a few days.  My PD 8/15

    I called asked for a tier 2 officer twice. I was transferred to an automated system which informed me that I would be called back within 20 minutes. HOURS based and no call yet. Called again and still no call back. I believe people do not want to work at the Nebraska center. For sure, the worst customer service experience.

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