alejandropenag

I am under the same circumstances; mi online status changed on the 22nd to "your card was mailed to you". I assume it won't take long from today.

We are having the same issue, apparently it is a systemwide error or something of the sort. Although We've been reassured the case is being processed. it is mind troubling not being able to check it online.

Well, Stayed in line to talk to the agent or wait for them to call in the timeframe they gave you.

When you speak to them you make an inquiry about the case and they will answer your questions, if they cannot at the moment the will let you know in the mail with a I-797; nothing via email.

If there is nothing to do regarding the case (meaning the process is going smoothly and just wait patiently) will be established in the I-797 which is the usual.

really !!!!!!!

than its no use providing fake receipt numbers and prompting us to check status online

how do i get to know about my biometrics appoinment ???

You could make an inquiry by calling and select the option "I don't have a receipt number" to talk to an agent and she'll look up your receipt number.

most likely they will send you an answer to your inquiry in the mail. To be clear this won't fasten the process if everything is okay with your case.

Patience will be your best ally.

Hello!

I've been having the same issue. it didn't stop after the biometrics appt.

I called USCIS several times without a concise answer. I talked to my lawyer and made an inquiry and it seems they are migrating from one system to another, the cases are moving but there isn't a way for us to track them online. apparently we will be wondering blindly for awhile until the issue is fixed.

That is my personal experience, I hope it is helpful to you.