Hellen1

Great! I hope you and your wife go well. As for my case,finally, after 4 hours in waiting line, I could talk to tier 2. He told me that the notice wasn't about my interview appointment. However he was concern about post office error so he recommend me call every 25th to them in order to get any information update.

Thank you for your help and advice. Thank you for sharing your experience so I could know how to do.

Good bless you and your wife; especially today.

Hello John. How you doing?

Well I was trying to get tier 2 during these days without success. But today I convinced to customer service officer to let me talk to tier to. However lines were busy and he told me that call again in 30 minutes.I will call again in 30 minutes. I just want to let you know if you have any advice to give when I talk to tier 2.

Best regards,

Hellen

Hi John. Thank you for your time. Actually what you say makes totally sense. The costumer service representative told me that tier 2 officers are very busy people. He told me he can see in his record if I have an interview appointment scheduled or not. He told me that I don't. For that reason he was unable to allow me to talk to tier 2.

I will call Customer service tomorrow as you recommend me.

Thank you and of course I will keep praying.

Hi. I called USCIS customer service and they told me they couldn't let me talk to tier 2 officer because the system doesn't show if my notice was about interview appointment. However, they let me know that my non delivery inquiry was attend by Dallas office today at 10.30 am. So they recommend me to wait. Meanwhile, I am writing an explanation letter to USCIS, just in case.

Thank you so much John. Definitely I will call customer service in order to get tier 2 assistance. Also I will try to make an infopass appointment.

God bless you.

Hellen

Hi. Im Hellen. Post office didn't deliver my notice so they returned it to USCIS. This happens due to an error of the apartment office where I live. They didn't put my name in the mailbox label. They just put my husband name. Therefore the mail guy couldn't deliver it.

On January 23rd I submit a non delivery request. Accordingly they will process my request and have to wait until February 14. I think it was the interview appointment so Im afraid to lose it. What do you recommend me? Do I have to talk with somebody? or make an infopass appointment? or write a letter? or just wait?

Thank you so much.

Ps. Im sorry if my English is not good.