nigel78

It's nonsense I was told the same thing about my daughters SSN....6 weeks later after calling and calling, we went down to the office and asked for supervisor. Turns out they mixed her name up in their computer system, therefore they could not verify her identity. Instead of being honest when I called them 4 separate times they just led me to believe it was bc we were Canadian and they were waiting to verify identity. 5 days later as if by magic her SSN card appeared in the post. So do not wait go and ask for a supervisor. Hope this helps