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diego1980

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Posts posted by diego1980

  1. Thank you all for the input. It is true, their phone lines are extremely busy, I finally got through after dialing about 30 times yesterday after posting my question here. So here is what I was told by NVC customer service (it might be helpful to others):

    • They received my AOS paperwork and fee but are experiencing delays processing that data

    • Once the AOS paperwork is entered into the database they will generate the bill for the IV, for $230.00

    • They will email me the bill and once I pay it, form DS-260 will become available online

    • The supporting documents (e.g. birth certificate, etc.) need to be mailed to the NVC center in New Hampshire

    I was told to just wait a few weeks while they catch up.

    Hope this helps!

    Diego

  2. Hello,

    I am a US Citizen and I'm petitioning my mother. I have paid the AOS fee and submitted Financial Documentation almost 3 weeks ago by mail.

    When I go online to complete the steps, the IV Fee reads 0.00 and it is greyed out (please see attachment). My case number begins with the letters BGT and according to the receipts I got from NVC, I need to fill out the paper form instead.

    So, are they referring to form DS-230? I cannot even access form DS-260 (online form), it keeps looping back to the summary page. I've tried multiple browsers so I think it has to do with the fee.

    This is very confusing and the NVC number is always busy.

    I appreciate any information.

    Diego

    post-186954-0-77389300-1401981991_thumb.png

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