safrazz

Just as a quick update and info to anyone else who may encounter the same problem, I called NVC and spoke to a representative who told me to resubmit the DS-261. I asked it would cause any delays and she said no since the IV bill had already been paid for. So as soon as I resubmitted the DS-261, the DS-260 was made available.
Thanks to all who responded! Hope we all breeze through the remainder of the NVC process. Cheers!

Hey hi
I had faced exactly same problem with my ds-260 and called the nvc couple of times and they gave the same response to wait 3-4 business days everytime i called and with waiting and repeated calling them i came to know the problem was from their end the nvc had to change and update the ds-261 from incomplete to complete and then only we could start the ds-260....I had to wait for so many days to submit my ds-260 due to this problem from nvc.....I recomend you call them and tell them to upadate your file then you can start your ds-260...

I would call NVC back and ask to speak with a supervisor, I think the link is not working because your DS-261 is showing as incomplete.
They can probably fix that at their end and edit it to show completed. Speak with a supervisor and tell them how it has been 3-4 business days and the link is still not working plus the incomplete on DS-261.
My DS-260 was available to start as soon as the IV fees showed paid, I didn't have to wait 3-4 business days and I don't think anyone else did either.

For me once fee status showed paid..the ds 260 link was available with 5 to 6 hrs....Call NVC and let them know your issue..and ds 261 shouldshow Completed