Dothgar

Thanks for the input Nilx25, but no matter which link I use (DS-261 or DS-260, both link to https://ceac.state.gov/iv), I still end up at the fee summary page.

• https://ceac.state.gov automatically refreshes to https://ceac.state.gov/ceac/
• Clicking on the DS-261 link, takes you to https://ceac.state.gov/iv, which is a page about browser requirements. Clicking continue takes you to:
• https://ceac.state.gov/IV/Login.aspx, which is where you choose user type and enter the NVC number and invoice ID, which lead to:
• https://ceac.state.gov/IV/summary.aspx which is where we are getting stuck, as described above.

As you can see in the attached image, this is the page I'm stuck on. (IVAGENT and IVAPP are both unclickable; even the source code doesn't contain a URL). Clicking on Fees takes me to https://ceac.state.gov/CTRAC/Invoice/Invoice.aspx, which has a different top menu (SIGN IN, INVOICE, and RECEIPT). Clicking on "National Visa Center" to change the Address or agent links to http://travel.state.gov/VISA/IMMIGRANTS/INFO/INFO_3177.HTML, which returns "Page not Found".

Even after logging in , If I visit https://ceac.state.gov to try to click on the DS-261 link, it goes through the same steps above, including requiring me to log on again. I've made quite sure to enable cookies and all the other browser requirements, so I am baffled as to why I'm stuck at this dead end.

I'm facing the exact same problem when filing for my wife. I filed DS-3032 by mail, paid the AOS fees online, then mailed the AOS forms (i-864). A few weeks later I asked the NVC why we were not being charged for the IV fees yet, and they replied that the form I had filed was invalid; I should file DS-261 on ceac.state.gov.

When I log on the site, I face the same issue you have; I only see the summary of the fees (saying AOS is paid for), and all the other links either cannot be clicked (payment of the IV fees, IVAGENT and IVAPP) or link to missing pages ("contact the NVC to change address").

I have tried using different browsers (Chrome, Firefox, and IE10), all with the same results. IE10 seems to be the most compatible sadly. I've also tried logging in using each of the four available options (Principal Applicant, Attorney, Petitioner, and Third-Party Agent), all with the same result.

I've emailed the NVC about this again and I hope we'll find out soon how to proceed from here.