jkinver

What a disgrace the courier and online facility is. I get a call yesterday from the embassy to say its ready for delivery, they want to charge me £8 for it. But ive already signed up online for $30 home delivery. So she takes details and says that's fine.

I then get an email from USVISAINFO saying my items now been dispatched to the pick up location. So i call CSC ( USVISAINFO ) they say there's nothing they can do I'll have to contact DX Courier and that I've paid for home delivery so should be fine. I email DX Courier, they say its waiting to be picked up and if I want home delivery I need to contact CSC and pay $30. Unbelievable over a year since my we applied for this thing and at every point during this process something has gone wrong. Even down to the medical where they gave me my results and put the incorrect passport number on the results.

I'm so fed up of the whole thing.

Interviewed 15th of August, issued on CEAC 16th of August, still waiting i've heard nothing. Seems like as usual they don't do anything in chronological order.

Hi,

Been reading all the problems with the new courier system on the usvisa-info website.

I registered on it last night and tried to pay the $30 to send my visa to my home address and received an error during the transaction, which said there was a problem. I then recieved an email saying the payment was successful followed by six emails quoting all my details but saying the payment total is $0. My credit card has not beed deducted of the money, so i'm now wondering the best way to deal with this? I called the centre and spoke with a lady but she didn't have a clue what was going on our what i was talking about!

I paid my MRV fee by phone on the 24th July and my interview is next Friday 16th, so going by all the other posts i'm in the transition period and i'm presuming that's why the issues are occurring.

Any further knowledge or information would be appreciated?

Thanks.

Stew

OMG what a nightmare, have my interview next Thursday I hope they sort this out, i paid my MRV fee the old way and scheduled a courier the new way.

Same thing happened to me with the $30 credit. Got an email saying the money had been successfully charged from the account though. I've already paid my MRV fee the old way so I'm sure I'll be stuck in limbo somewhere. I can not understand how this can be so difficult. Its taken me over a year to get this far my interview is August 15th and I know something else is bound to go wrong. Nothing since the case has been in London has been clear, refer to this webpage, which then refers you to this webpage, and then usually the webpages will give you instructions that conflict each other.