Hi Dave,
www.traveldocs.com/ph -- Click "Apply for a Visa" -- new page click "I do not meet any of the conditions above, and I wish to schedule an immigrant visa appointment". As for the "lock out" procedure...didn't happen to me... don't know about it. Hope this helps. ![:)](https://static.visajourney.com/images/uploads/emoticons/default_smile.png)