Trista&Nick

I'm just shy of 180 days but that's pretty much in line with what appears to be happening at VSC, give or take a few weeks. Perhaps calling them to chase will help but if they're struggling to keep up then I'd imagine the extra work involved in servicing your request will only make things even slower in the long run. I'd just wait, it'll come in good time but know I feel your frustration.

From my fiance and my experience speaking with representatives who assist in processing service requests the general idea we got is that you will get a lot of pushback, and flat out told to call back UNLESS your NOA date is before the automated messaging that specifies the date they are on, or the service representative confirms the date they are currently processing. If your NOA date is ahead of that date, you can put in the service request with absolutely no issue. I have friends who refused to accept the pushback after waiting 190 days and they did supposedly put a service request in for them. They were then emailed saying that the VSC was still processing for [blank] date. So all that work and they just went in a loop. You're right in assuming that service orders also slow them down and at the rate they're going, they really can't accomodate any distractions. They are doubling and almost tripling the wait time for the CSC which is absolutely ridiculous.

Hello.

Our NOA1 date is Feb 13th. We called today and they are currently processing February 6th. There have been some NOA2's sent out from VSC for Feb 16th, 17th filing days so I guess when they say they are on the 6th, it means that the 5th is the last day that they have fully cleared. I know how frustrating it is waiting for more than 6 months when the CSC is processing much faster but your NOA2 is coming soon We called 12 days ago and they said they were on January 21st so we are getting there slowly but surely.

Hang in there!