So, I filed DCF in Guangzhou last month for my wife, and got the P3 packet from the embassy with the normal forms, and a form letter with her case number, name and what seems to be her birthday. However, her birthday had her month and day of birth written correctly, but the year said 2012. Is this a mistake? I've tried to contact them (they have no way to contact via phone, despite the letter saying you can) via the form on their website, and they keep replying with an automatically generated response saying to contact NVC because they can't find my case number, which is stupid because I never filed in America. The letter says to inform them if there is a mistake with the case number (or perhaps her birthday), but I can't inform them without a case number! What should I do? Would it work if I wrote them a simple letter describing the error with a copy of the letter they sent me?
DCF Case number Catch 22
in Direct Consular Filing (DCF) General Discussion
Posted
So, I filed DCF in Guangzhou last month for my wife, and got the P3 packet from the embassy with the normal forms, and a form letter with her case number, name and what seems to be her birthday. However, her birthday had her month and day of birth written correctly, but the year said 2012. Is this a mistake? I've tried to contact them (they have no way to contact via phone, despite the letter saying you can) via the form on their website, and they keep replying with an automatically generated response saying to contact NVC because they can't find my case number, which is stupid because I never filed in America. The letter says to inform them if there is a mistake with the case number (or perhaps her birthday), but I can't inform them without a case number! What should I do? Would it work if I wrote them a simple letter describing the error with a copy of the letter they sent me?
Thanks for any help.