fashofasho

There are blind people without any fingers, hands, arms, who become US citizens by naturalization. Looks like you have blindfolded your mind instead of being pro-active and getting things done.

Thanks for being helpful.

Hm, good question. I'd definitley mention that at the infopass appointment, kind of as a compromise/ showing your willingness to try everything possible to meet the requirements. I don't know why the person who tried it electronically wouldn't resort to the ink option right then and there or at least ask a supervisor if that was ok to do. It seems like the next easiest solution, right?

Well, I hope, you can get this resolved soon but yeah, I would think infopass would be the next step.

Already made my appointment . It was definitely weird, as the person called her supervisor to explain the situation and had said to him "this is all we can do" and the supervisor agreed and approved for the bad prints to be sent. Maybe some locations do not offer ink? I hope that is the case as I would hate to have missed the opportunity for both electronic and ink prints for my Grandmother. Thank you again for the suggestion! Hopefully the immigration officer can figure something out.

I'm also curious about why they had only finger printed my Grandmother electronically? I was reading online that many people had the ink option. I understand that the appointment paper had everything planned out already but does the worker have authority on whether or not to use ink? Thanks for the infopass suggestion! I will probably make an appointment soon.

Hello, I just took my 79 year old grandmother to her 10-year renewal biometrics appointment. She has severe arthritis which has degenerated the bones in her fingers and have distorted her fingers in a way where there can be no clear prints. She has failed many times before for the U.S. Citizenship biometrics but has given up and decided to just stick with her green card due to the finger print issue. The worker today had explained to us that she will probably fail this one, will have to come back again (which is pointless as her problem is permanent, not a sweaty palm issue), before we can go ahead and just get police clearance. Is there a way we can skip straight to police clearance? Who would we talk to for that? Also, since she is 79 years old and close to 80 is there a way she can just skip the biometrics overall? I called the customer service number but none of the options let me speak to someone about this question. Thank you