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RobpalermoFR

Can't see 'Profile' section on USCIS account – address update issue

By RobpalermoFR in Moving to the US and Your New Life In America

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RobpalermoFR   1

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Hi everyone,

 

I created my USCIS account. I entered country with cr1 visa and my green card has not been mailed yet.

I recently moved, so I submitted a change of address through my USCIS online account. But I never got a confirmation email, and under the "Submissions" tab, it says “You have no submissions.”

 

I’ve seen some people here mention checking your "Profile" section, but I don’t see anything labeled “Profile” in my account—just “My Account” and “Settings.”

Does anyone know how I can verify if my address update went through? Should I contact USCIS support? Or is there something I need to enable to see more options?

 

I'll add a screenshot of what I see in my account in case it's helpful.
Thanks in advance for any help

 

Screenshot 2025-08-07 at 9.31.00 AM.png

Edited by RobpalermoFR
 
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