Trouble with Yahoo web messenger

[Imua 0]

I am cross-posting this to the CR-1, K-3 and K-1 forums since I figure someone must have had this same problem. I have Yahoo Messenger downloaded to my home computer and have no problem copying the chat sessions to a Word doc and printing them out. At work I have to use Yahoo Web Messenger since I am unable to download programs to my work PC. It is the only time we can chat on weekdays because of the 10 hour time difference and my immediate supervisor is cool with it - I am just sitting at the ref desk and hardly anybody needs help when G comes to chat anyway - in case you are wondering.

My problem is when I try to download the history it doesn't load - it acts like it is searching but it never fully loads my history. At first I thought it was our sometimes-slow net connection at work but then I logged into YM from my home computer and it didn't work with my cable connection either.

If I am unable to print our chat history then we are royally screwed when it comes to the interview - that is our almost sole means of communication and evidence. I can print out our chats from the weekends but it is only a few compared to the weekdays. If I print out each chat session every day there is no way to verify the date - for the current chat window it does not show the date or time, also the format is not printer-friendly.

How have other people dealt with this??