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Hi fellow VJ members, We received a RFE letter from Vermont Service Center for submitting additional proof regarding our marriage. The letter was received on July 8, 2021 and we were supposed to submit response by October 8, 2021. We compiled the necessary documentation and mailed it back to VSC on July 30, 2021. The correspondence was received by VSC on Aug 6, 2021. However, when I go and check my case status online, it still requires me to respond to the RFE letter online by submitting the scanned copies of those documents. I tried uploading those on their portal but there is an error coming in during upload process. I reached out to USCIS technical team via chat feature but they did not respond me back. I tried calling them multiple times but the IVR system does not transfer my call to an actual representative and shuts my call down if I tried to bypass the system. Please advise how should I approach my case with USCIS as I am afraid that if they did not resume processing on our case due to non-submission of required documents, the petition will expire by Oct 8, 2021. Any help will be greatly appreciated. Thanks