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The visa was issued on feb 4th, and we received a email yesterday that it is ready for pickup at the document delivery location: Loga corporate -Rua Humaita 275 The same place as our biometric interview was. We chose to pick up the visa/passport because it seemed like a good idea at the time, the approval processes ended up taking another 4+ months, we now wish we just had it sent in the mail. I was told by two people at the US phone number that we need a appointment to pick up the visa. I did not have any directions from the embassy in the email that included the tracking number. In the portal the status is ready for pick up. I do not see any way of scheduling a appointment other than through follow up action: send additional documents, which gives me the option of scheduling a appointment at this Rua Humaita 275 building. We are trying to schedule picking up the visa with flights from Natal to Rio and, Rio to the US. I have sent emails but have not received any direct answer. Does anybody know if appointment is needed? Would it be a problem if I scheduled a appointment using the follow up action, send additional documents? Thanks in advance>