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  1. I recently called NVC to get status of my husband 's and step-daughter's visa interview in Honduras. We had received notification via email on Feb 14, 2018 from the NVC that my husband's case completed (official CC date is Feb 6) and was now in the queue awaiting an interview appointment, awesome news. Now for my step-daughter a different scenario. Back in November 2017 we received an email requesting to re-submit an approved police report from DPI in Honduras. The police report submitted is the exactly the same police report we submitted for my husbands case whos case has been completed. Our attorney followed up with NVC and advised us that everything is ok not to worry. Since my husband's case is completed, I decided to call NVC to see if he has been assigned an interview and to check the status of my step-daughters case. Well per NVC call center, no interview for him yet and for her they are still waiting for the acceptable police record. OMG!!! Called our attorney, who doesn't like me calling NVC but I don't care, and asked him what's going on. He told me he doesn't know what NVC call center is talking about because he has the email/letter confirmation that her case is also completed. My attorney forwarded the email to me and it's the same exact letter that we received for my husband stating that she is in queue for an interview. The email/confirmation was issued Feb 1, 2018 before my husband''s letter. So I called again this morning the NVC Call Center letting them know that we received the letter for her dating Feb 1 and that she is in queue and they say to disregard that letter that the police record is still pending. How is this possible? What should we do??