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Hi there, I am trying to apply a green card for my mother. She is currently residing in Hong Kong. My I-130 has been approved and just got a NVC number. I am in the process of gathering the civil documents, and one of the document is "certificate of no criminal conviction". In Hong Kong consulate's website, it clearly stated "Please do not request that the Certificate of No Criminal Conviction be sent directly to the National Visa Center, as this may cause delays in your case." (https://travel.state.gov/content/travel/en/us-visas/Visa-Reciprocity-and-Civil-Documents-by-Country/HongKong.html). However, from the Hong Kong police department's website, it stated "Upon receipt of complete application documents and the required processing fee, we shall issue the Certificate and send it directly by registered mail of the Hongkong Post to the relevant Consulate / Immigration Authority / Government Authority. Applicants will NOT receive any copy of the Certificate." (https://www.police.gov.hk/ppp_en/11_useful_info/cert_no_crime_overseas.html). If the Hong Kong police department refused to send me a copy of Certificate of no criminal Conviction, I then can't scan it and upload it to CEAC. Is anyone here from Hong Kong and can shed some light what you did?