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Hi, we received our case number on the 9th of October. We submitted our ds 260 on the 14th of October. CEAC was down for 10 days so we couldn’t upload our documents till the 22nd of october. all of our documents show as submitted on CEAD. Both fees as paid, and ds 260 as completed. yet when i check the case tracker it says please submit requested documents. Has anyone else encountered this problem?
Anyone here had faced this problem before with CEAC visa status check?!. NVC expedite request was approved last Tuesday on September/17 and NVC stated that my Application will be immediately forwarded to the US embassy. But on September /20 I got an email from NVC telling me to check my CEAC email. When I checked I saw that all my documents are received and accepted and I'm documentary qualified. But when I loged into my CEAC account to check the visa status to see if its in "Transit" or "Ready", I couldnt get into that page. I tried a lot since last week but it seems that the website is down. But it was never been down this long. And I could get into my documents page to see my accepted documents, paid fees and the NVC emails. Every time I put my Case number and the CAPTCHA, I get a message in red color that says the CAPTCHA i put is not correct!! I was first assuming because my application is expedited and already sent to the US embassy so that is why I couldnt check my visa status through NVC because the file is not with NVC anymore!! Am i correct?! But at the same time im asking myself, but after my interview is done, how can I check through NVC if my visa was issued or not yet!! Isnt it the same website?! My concern for now, why can't i reach my visa status after my case got expedited?! I haven't even got an email from the US embassy since last week regarding my interview.