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I got interviewed in Islamabad Embassy on Jan 17th, 2019 (Immigrant Visa---CR1) and the CO said you will get your passport in 1 month time and gave me white paper 221(g) and didn't ask me to submit anything and to just keep that form with me. In the meanwhile, my case got updated twice and last was on Jan 31st. So, I emailed the embassy on March 6th at firstname.lastname@example.org to inquire about my status as its been 1.5 months and after 20 minutes I got this reply: Thank you for writing to the U.S. Visa Service Desk. For us to further assist you, Kindly confirm if you received a 221-G letter and please provide us with the following details below: Date of Birth: Visa Type: Visa Class: Interview Date: Last date of Submission of Additional Document: For further information you may refer to the link below. I replied to them with the details and telling them that no additional documents were required. After 30 minutes they send me this: Origin: Email Case Reason: Case Update Islamabad Embassy Public Response: Dear Applicant, Thank you for writing US Visa Service Desk. Please be informed that your visa application is under processing at the Embassy/Consulate. Most administrative processing is resolved within 60 days of your visa interview or the submission of supplemental documents, whichever is later. When additional administrative processing is required, the length of processing time will vary based on the circumstances of each case. Please be assured that once the processing is completed or if the Embassy needs further information, you will be intimated about the same. Alternatively, please follow the link: https://ceac.state.gov/CEAC/ to check the status of your case, by selecting “Check my Visa Application Status” under “Non-Immigrant"" or ""Immigrant"". Please visit https://www.surveymonkey.com/s/gss_pakistan to share feedback on the services we provide. Sincerely, US Visa Service Desk. Now I am confused about what to do like my case didn't update after inquiring from them as I saw most of the people here have written that after they emailed, their case got updated. Also, the email address is correct or there is any other email id? I really appreciate your help. Thanks