Thanks for the info there - is encouraging to know! :-).. I'll try DOS again... first time I just got caught up in one of those automated telephone systems that kept looping me back to the main menu... Number I called was: 202 663 1225 is that same as you did?..
I think that DOS did not like my Skype... so my fiance called from the US... wondering whether I dare risk sending my packet three while I'm still waiting for police certificate & support forms to arrive... though Medical's not until 20th... Hmm...