As suggested, I called again NVC and this time talked to an operator. She said it is alright that I could still sign-in to the online payment system. The thing there is I cannot do anything with it anymore since nothing is to be paid now. She also confirmed that indeed, our case was already completed the 2nd of June. Now I just have to wait for the interview schedule which she could not give me any time frame when I could receive through email.
kazysgirl got a reaction from British_Cupcake in Case Complete but still can sign-in to Online Payment