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toogroove

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    toogroove got a reaction from caly in Document Shipped to wrong address???   
    We had an infopass appointment this AM. The CIS admitted the address problem was a clerical error on their part. Someone else called in to make an address change and since the last 3 digits of that person's A number are very close to my husband's A number, a stroke of the key almost caused us a stroke. They fixed it in the system and have ordered a FREE replacement card. We should hear something in the next 2 weeks. Hoping it arrives this time with out too much trouble.
  2. Like
    toogroove got a reaction from katie & sifa in I-751 Aug 2012 filers   
    We had an infopass appointment this AM. The CIS admitted the address problem was a clerical error on their part. Someone else called in to make an address change and since the last 3 digits of that person's A number are very close to my husband's A number, a stroke of the key almost caused us a stroke. They fixed it in the system and have ordered a FREE replacement card. We should hear something in the next 2 weeks. Hoping it arrives this time with out too much trouble. Thanks everyone for the support.
  3. Like
    toogroove got a reaction from VanessaTony in Document Shipped to wrong address???   
    We had an infopass appointment this AM. The CIS admitted the address problem was a clerical error on their part. Someone else called in to make an address change and since the last 3 digits of that person's A number are very close to my husband's A number, a stroke of the key almost caused us a stroke. They fixed it in the system and have ordered a FREE replacement card. We should hear something in the next 2 weeks. Hoping it arrives this time with out too much trouble.
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