I'm hoping this is the right thread for this.
CR-1 holder. January 2021, I submitted form I-90 to change the name on my GC to my married name. Biometrics done June 2021. February 2022, I lost my GC. I read that I have to carry it with me at all times and I lost the card holder with my cards in it. April 2023, I still haven't had an update about my GC so we contacted our senator. Today, we received notice that my application was denied. I've attached the letter here. Can someone explain better what their reason is? It seems tied up to my ROC application made in August 2022 but I was only applying for a name change. Should I have submitted another I90 form when I lost my GC? It didn't make sense to me to pay $500 for another application when I already had one processing and at the time I was hoping that the updated GC would be back with me. I just really want to go and visit my family as I have not seen them since the end of 2020. TIA.