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Need help on f2a

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Hi everyone on VJ.my my wife had an interview in Accra when she was 9months pregnant. She was congratulated after the interview and being told its not advisable to travel with that pregnancy cuz is too old. She was then given a form CGI to submit her PASSPORT, her new babys PASSPORT and birth certificates after delivery to DHL. Is now going to 2months after submitting the documents to DHL but theres no response from the embassy. Anytime I check on ustraveldocs it says "there's no Status update for this PASSPORT number".i sent email to support-ghana@ustraveldocs.com, I made several calls every week to the numbers on the CGI forms but all they tell me is they are also waiting to hear from the embassy.Please has anyone had a similar situation like mine? Any help is appreciated.

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