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jamaica 22

NVC KEEP ASKING FOR W-2 AFTER BEING SUBMITTED

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Im having issue with W-2 each time i send it in they say they cant accpet that document type. now yesterday they need additional information on every form W-2 of my husband transcript or tax return. Anyone understand how to fix this. Ive tried everything?

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26 minutes ago, jamaica 22 said:

Im having issue with W-2 each time i send it in they say they cant accpet that document type. now yesterday they need additional information on every form W-2 of my husband transcript or tax return. Anyone understand how to fix this. Ive tried everything?

I combined the W-2 with return (plus any schedule) to upload in the main section and in the additional section, I uploaded W-2 as a separated doc.  I got rejected first time but after I called them, they accepted.

Also check if W-2 scan is readable and its texts horizontal can be read without rotation. 

 

 

 

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12 minutes ago, nguoivietnam2019 said:

I combined the W-2 with return (plus any schedule) to upload in the main section and in the additional section, I uploaded W-2 as a separated doc.  I got rejected first time but after I called them, they accepted.

Also check if W-2 scan is readable and its texts horizontal can be read without rotation. 

 

 

 

Thank you, I think I understand now. Also I've been trying to call them but the number they have on the site is not working. What is the number that you use to contact them.

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Just now, jamaica 22 said:

Thank you, I think I understand now. Also I've been trying to call them but the number they have on the site is not working. What is the number that you use to contact them.

Just a side note, I got rejected and they asked for transcript instead. However, I called them and I told them the instruction said Return or Transcript. 

 

The number: 603-334-0700.  They recently reduce their hours and they adjust their system so sometime callers are not placed on hold but just get disconnected if there are too many calls.

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1 minute ago, nguoivietnam2019 said:

Just a side note, I got rejected and they asked for transcript instead. However, I called them and I told them the instruction said Return or Transcript. 

 

The number: 603-334-0700.  They recently reduce their hours and they adjust their system so sometime callers are not placed on hold but just get disconnected if there are too many calls.

Thank you, so gratful for your experience. I'll try call them again and see. I have an issue getting the transcript. So I'm just here depending on the  tax Return. Sigh this is some crazy back and forth stuff. So stressing. Still in process?

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