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Hello Baldy

 

i had the same issue like you so I rescanned the doc and reupload it just make sure it reads horizontally after you scanned it and not ups n down...it got approved and now waiting for the interview date....good luck

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25 minutes ago, Mrs clarke said:

Hello Baldy

 

i had the same issue like you so I rescanned the doc and reupload it just make sure it reads horizontally after you scanned it and not ups n down...it got approved and now waiting for the interview date....good luck

Thanks for the response but I seem not to understand what you mean by me to make sure it reads horizontally and not ups and down ... I would appreciate if you could show me an example.. thanks. 

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9 minutes ago, Baldy said:

Thanks for the response but I seem not to understand what you mean by me to make sure it reads horizontally and not ups and down ... I would appreciate if you could show me an example.. thanks. 

Place the document on the scanner bed in the direction that results in the PDF being the correct orientation for reading the document when it is opened up. 

Try scanning the document , saving the file , then opening the saved file   It might be right way up, upside down or on its side. Rotate the document on the scanner bed and rescan 

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Posted (edited)
20 minutes ago, Mrs clarke said:

Am sorry for my English can you send me your email address so I can send you how my certificate looked like after I reuploaded to the nvc

Ok thanks,  my email is xxxxxxxxxxxxxx.

Edited by Unlockable

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4 minutes ago, Lil bear said:

Place the document on the scanner bed in the direction that results in the PDF being the correct orientation for reading the document when it is opened up. 

Try scanning the document , saving the file , then opening the saved file   It might be right way up, upside down or on its side. Rotate the document on the scanner bed and rescan 

Thanks but i don't understand your explanation maybe sending an example would be more explanatory.. 

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{Mod edit}

 

One post edited to remove personal email. Please be aware that this is a public forum. If you'd like to share your email please do so through private message.


“When starting an immigration journey, the best advice is to understand that sacrifices have to be made; whether it is time, money, or separation or a combination of any or all.” - NuestraUnion

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