Anyone ever got RFE due to insufficient phone monthly bills?

[pcke2000 39]

Just found out that AT&T only provides free online access to past 16 monthly bills. In our case, the earliest free bill covers the time period of Jun 2017. However, we got married in Sep 2016, my wife's removal of condition window opens on Oct 21, 2018. She got her own cell phone number (I have paid for both of ours) in Sep 2016 too.

 

I called AT&T and submitted an order request for those older bills. Initially I was told that they would email me older bills in 9-10 business days, then I got a text message from AT&T that AT&T cannot process my order without addition info. I called AT&T again early this morning and was told that they only mail the hardcopy of older bills and I might need to update my mailing address.

 

I immediately updated our mailing address in my account (I am an active duty Army officer and change duty station every 2-3 years, I didn't update our address with AT&T from my permanent address until now) and called AT&T again. This time I was told that my order for older bills mailed to me got automatically rejected and I have to wait for at least another 30 days before they can mail the older bills, because I changed my address.

 

At this moment, I am very upset and disappointed. I wonder if it is worth waiting for another 30 days (would be Nov 16, 2018 and my wife's ROC window opens Oct 21, 2018) to get the older bills for the time period from Sep 2016 to May 2017. Or just send USCIS the past 16 bills and wait for possible RFEs?

 

Any suggestions and opinions would be greatly appreciated. Thank you very much!

[Eric-Pris 1,602]

Telephone bills?  Sounds like nothing to worry about.

 

Skip and move on.

[Crazy Cat 39,213]

I wouldn't worry about it.  Military couples have a lot of different pieces of evidence you can provide....

[Cyberfx1024 7,978]

10 minutes ago, pcke2000 said:

Just found out that AT&T only provides free online access to past 16 monthly bills. In our case, the earliest free bill covers the time period of Jun 2017. However, we got married in Sep 2016, my wife's removal of condition window opens on Oct 21, 2018. She got her own cell phone number (I have paid for both of ours) in Sep 2016 too.

 

I called AT&T and submitted an order request for those older bills. Initially I was told that they would email me older bills in 9-10 business days, then I got a text message from AT&T that AT&T cannot process my order without addition info. I called AT&T again early this morning and was told that they only mail the hardcopy of older bills and I might need to update my mailing address.

 

I immediately updated our mailing address in my account (I am an active duty Army officer and change duty station every 2-3 years, I didn't update our address with AT&T from my permanent address until now) and called AT&T again. This time I was told that my order for older bills mailed to me got automatically rejected and I have to wait for at least another 30 days before they can mail the older bills, because I changed my address.

 

At this moment, I am very upset and disappointed. I wonder if it is worth waiting for another 30 days (would be Nov 16, 2018 and my wife's ROC window opens Oct 21, 2018) to get the older bills for the time period from Sep 2016 to May 2017. Or just send USCIS the past 16 bills and wait for possible RFEs?

 

Any suggestions and opinions would be greatly appreciated. Thank you very much!

You can stop overthinking this because this is sufficient.

[pcke2000 39]

Thank you very much everyone!

 

So far I have collected quite a lot evidence from the military, including dependent card, DEERS records, Tricare policy, Tricare dental, my wife's Tricare health records, my LES, my ORB, my Change of BAH Request, SGLI, DD-93, my TSP beneficiary statement, Will and POA (for both of us) prepared by the military legal office, etc 

[TNJ17 1,329]

So not an issue. 

[Lemon23 400]

i dont think so, phone bills are not the only basis for the approval of ROC, but it will help to have phone bills as a part of your evidence.

I only sent 2 months worth of statements for our phone bills when I submitted my application, but I explain to them that we both paid the bills and they can see that on our joint account bank statements, and I sent our bank statements from 2014 to 2017, so they will see the transactions for our cellphone bills.

 

Edited October 16, 2018 by Lemon23

[Crazy Cat 39,213]

7 minutes ago, pcke2000 said:

Thank you very much everyone!

 

So far I have collected quite a lot evidence from the military, including dependent card, DEERS records, Tricare policy, Tricare dental, my wife's Tricare health records, my LES, my ORB, my Change of BAH Request, SGLI, DD-93, my TSP beneficiary statement, Will and POA (for both of us) prepared by the military legal office, etc 

I think you will be fine.  Many of those things I plan to use for my wife's ROC early next year...good luck.

[Y3+E 25]

20 hours ago, pcke2000 said:

Thank you very much everyone!

 

So far I have collected quite a lot evidence from the military, including dependent card, DEERS records, Tricare policy, Tricare dental, my wife's Tricare health records, my LES, my ORB, my Change of BAH Request, SGLI, DD-93, my TSP beneficiary statement, Will and POA (for both of us) prepared by the military legal office, etc 

I also believe that you are fine.  I submitted many of the same documents.  I did not submit any utility bills (e.g., gas, electricity, cable, phone, etc.), mortgage or rent documents -- only because none of them had both of our names on them.  I did submit one monthly bank statement and a copy of our 2016 tax return with both names on them.  (I should have submitted our auto insurance policy with both names on it and copies of our driver's licenses with the same address, but I did not think of these at the time.) Still, we were approved without an RFE.  

Edited October 17, 2018 by Y3+E

[pcke2000 39]

1 hour ago, Y3+E said:

I also believe that you are fine.  I submitted many of the same documents.  I did not submit any utility bills (e.g., gas, electricity, cable, phone, etc.), mortgage or rent documents -- only because none of them had both of our names on them.  I did submit one monthly bank statement and a copy of our 2016 tax return with both names on them.  (I should have submitted our auto insurance policy with both names on it and copies of our driver's licenses with the same address, but I did not think of these at the time.) Still, we were approved without an RFE.  

Thank you very much for sharing your own experience.

 

I have printed out all monthly bank statements for our joint accounts (checking, saving, CD) with USAA and Navy Federal. And our auto insurance policy and insurance cards for our two cars, with both of our names on them.

 

Since we have been living on post (on two installations), we do not have utility bills showing both of our names, except for AT&T cell phone bills. However, we do have leasing documents with both of our names on from two different military housing service offices.

Edited October 17, 2018 by pcke2000

[kid1412 62]

I would send in the most 3 most recent months of bills of any type (phone, water, gas, ...) if both names are on it. Don’t overkill it. You don’t want to make the adjudicating officer mad for having to go through 200 pages of every bills you and you wife had in the last 2 years. 

[Kasoveli 9]

I didn't even send the phone bills. Just the account info with both our names on it.